La Cosmetique

Store Manager (경력 3년+)

Sydney, New South Wales, 2000

Based in Sydney, La Cosmetique started as a comprehensive beauty retailer in 2014 and expanded in ​2018 to become a distributor of "business-to-business" and “business to consumer.” Specializing in ​providing the best quality products on the market.

We offer over 4,000 skincare and cosmetic products curated from over 120 Asian and global luxury ​brands. Not only do we stock the most popular and well-loved products. We also have a mission to ​introduce distinctive Korean and Japanese beauty brands, that produce environmentally conscious ​products. Offering products of the highest quality to Australian consumers.

LaCosmetique Store supervisor is expected to manage all operations of the store and to lead and guide ​all store assistants to ensure merchandising guidelines are met and to achieve sales targets set.

Achievement of sales targets

· Setting daily/weekly/monthly targets

· Setting individual targets

· Review results and raise awareness of productivity and achievements

· Follow all brands counter action plans

· Plan store activities to win higher customer support

Store Business Management

· Recruit and train new Sales Assistants

· Manage in store rosters

· Communication book utilised daily- communicate daily objectives

· Reporting monthly/promotional results

· All service events are booked and confirmed

· Manage and communicate all staff leave requests

· Keep accurate and up to date sales retail report

· Maintaining effective and accurate petty cash management

· Merchandising – ensure store reflects merchandising standards supporting the marketing

program at all times

· Be diligent and ensure all health and safety regulations are met

Stock management

· Ensure adequate levels of stock

· Regularly give feedback regarding stock issues with company management

· Keep Sales Assistants informed of out of stock and overstocks (push list)

· Rotate stock with incoming orders

· Encourage professional management of customer complaints to minimise returns and to retain ​customer

Training

· Attend all required trainings (sometimes may be outside of work hours)

· Accept personal responsibility to invest time in keeping up with all product knowledge

· Motivate and train into Sales Assistants

Experience in the retail sector as a manager or assistant manager of a store or counter for at least 3 years+

· The confidence to sell products requiring specialist knowledge.

· A demonstrated commitment to outstanding customer service

· Commercial acumen

· Excellent communication skills and merchandising abilities

· Proven track record in driving sales and exceeding set KPI’s

· Computer literacy encompassing Microsoft Office

• Resume (English)

• Cover Letter (English)